Esteemed Customers,

As you may already be previously informed, the voluntary liquidation process ordered for Euro Pacific International Bank upon the Joint Consent Order of Liquidation entered on August 9, 2022, should be modified upon a request of Global Financial Services Technology (“GFST”), the assuming entity received in May 2023. In summary, from a total customer account based of 3,595, the GFST assuming entity will transfer 1,702 customers to its ecosystem and 1,893 customers’ accounts (referred to as the “Opt-Out customers”) will then be liquidated through a proceeding supervised by the Office of the Commissioner of Financial Institutions of Puerto Rico. The undersigned Trustee has completed a preliminary draft of his Plan of Liquidation but remains receiving information to complete the customers and claims identification to enable the implementation of this Plan.

Regarding the balances owed to customers under this liquidation, the Trustee has reviewed those transactions detailed in the account statements provided to customers throughout the existence of each account. This work continues as additional documents and information is being received.

The Receiver and the GFST have commenced the liquidation of assets for funding the liquidation transaction. At this time both parties work directly with the correspondent banks that hold said assets to assure that these funds are distributed to each entity and available to commence the distributions to customers.

Please be informed that a separate communication website and customer portal is now accessible, which will allow Opt-Out customers to be informed on the liquidation progress and provide for the exchange of documents and information related to the liquidation.

The URL link to access this website is

All communications with the undersigned shall be received through this website and the email address contained therein. The Receiver has already uploaded most of the bank statements and transaction histories for each Opt-Out customers and through this system look forward to validate the information required to communicate securely with all affected customers.

On a final note, as much as we regret the inconveniences this whole process is causing please bear in mind that the liquidation of an institution like this one is a complex process which requires multiple procedures to comply with the laws and regulations imposed on banking institutions that need to be followed by the Trustee. We will continue working hard in these procedures trying to attain a full liquidation of the “opt-Out” customers as soon as possible.

Wigberto Lugo Mender
Trustee Appointed by The Office of the Commissioner of Financial Institutions, Puerto Rico

Previous Notifications

April 12, 2024: Liquidation Receiver on Work Performed Q4-2023

Esteemed Customers, Wigberto Lugo Mender, Esq., (hereinafter "Receiver" or "Trustee") hereby informs all interested parties to the liquidation process of Euro Pacific Int'l. Bank, Inc., (hereinafter "EPIB") that the Liquidation Receiver Report for the 4th Quarter of...

March 8, 2024: Liquidation Receiver Reports on Work Performed

Esteemed Customers, Wigberto Lugo Mender, Esq., (hereinafter "Receiver" or "Trustee") hereby informs all interested parties to the liquidation process of Euro Pacific Int'l. Bank, Inc., (hereinafter "EPIB") on the work and transactions for the entity on liquidation...

November 15, 2023: Liquidation Process Update

Esteemed Customers, By this time Euro Pacific International Bank (“EPIB”) “Opt-Out” customers have been contacted through the designated website portal to upload certain information required by the Trustee to update and verify information required to commence the...

June 17, 2023: EPIB Trustee Case Progress Report

Esteemed Customers, Following up on the Receiver Report dated June 15, 2023, customers and parties in interest should be informed as follows. 1. Global Financial Services Technology (“GFST”) has provided its list of customers that should be transferred to them for...

June 15, 2023 : Receiver’s Report

Dear Customers, We are pleased to inform you that the Receiver, who is appointed by OCIF (Office of the Commissioner of Financial Institutions of Puerto Rico), has diligently prepared an official progress report detailing the liquidation process up to this...

September 8, 2022: Qenta Welcome Letter

Dear valued customer, On behalf of Qenta Inc., welcome to our family. We know this has been a difficult time and look forward to a brighter future together. In this letter, we want to share who we are, why we are excited for you to join us, and invite you to our...

August 29,2022: Commencement of Bank Liquidation

Dear Euro Pacific Bank customer, We write to inform you that, although Euro Pacific Bank is now in liquidation pursuant to a Consent Order for Liquidation and Dissolution of International Financial Entity entered into with the Puerto Rico Office of the Commissioner of...